Tech Talent Link
Our client will be hiring a Help Desk Analyst to join their Service Desk team for 6 month Contract, with potential to extend or convert.
Report to the Service Delivery Manager.
Work hours: 8 hour shift between 6am and 5pm (Pacific Time).
**100% remote (US candidates only)**
- O365 support.
- Tier 1-1.5 Support, field calls, and collaborate with the Service Desk team.
- Troubleshoot MS Office issues, Windows 10, desktops, laptops, mobile devices (iOS, Android)
- RSA token troubleshooting
- Support ITIL/ITSM system
- 2+ years of experience in a Help Desk role.
- Experience supporting O365.
- ITIL knowledge
- Knowledge of MS Teams, One Drive, Intune
Apply with Github Apply with Linkedin Apply with Indeed