Staff Network Integration Engineer

***We are unable to work with 3rd-party or corp-to-corp candidates for this position***

Overview:

Our client will be hiring a Staff Network Integration Engineer to own the technical integration of OEM networking hardware into internal OS. This is a principal-level individual contributor role you will define the integration architecture, write and review production code, establish the standards other engineers follow, and serve as the deepest technical authority on how our product connects with external networking platforms. This role requires deep expertise in networking technologies and OEM implementations, including controller architectures, authentication flows (802.1X, Passpoint, PPK), RADIUS systems, and REST APIs. You will work across the full stack of network connectivity from low-level protocol flows to cloud controller automation building integrations that are reliable, observable, and supportable at scale. Using lab environments and operational telemetry, you will lead integration validation, root cause investigations, and failure analysis. You will translate those findings into precise technical specifications and documentation that allow engineering, support, and OEM partners to operate effectively. This is a highly collaborative role that works closely with OEM partners, Engineering, Support/NOC, and Customer Success from integration design through launch and lifecycle management.

Responsibilities:

Integration Architecture and Engineering

• Design and implement the integration layer between internal OS and OEM networking platforms, including Wi-Fi controllers, RADIUS servers, cloud management APIs, and authentication systems (802.1X, Passpoint, PPK, captive portals).
• Write production-quality integration code, automation scripts, and internal tooling in Python, Bash, or equivalent languages.
• Define scalable integration patterns API polling vs. webhooks, RADIUS proxy architectures, fallback and retry strategies and establish them as engineering standards.
• Own integration validation: design lab test environments, define pass/fail criteria, and sign off on integrations before production rollout.
• Set and enforce the bar for integration quality, observability, and error handling across the platform.

OEM Platform Expertise

• Develop and maintain authoritative expertise across the networking platforms integrated with internal OS their APIs, authentication models, firmware constraints, and cloud controller behaviors.
• Track vendor roadmaps, firmware releases, API deprecations, and certification programs proactively surface risks before they become production incidents.
• Lead joint validation efforts with OEM partners; serve as primary technical counterpart in those engagements.
• Define supported configuration matrices across vendors and maintain them as living references.

Debugging and Reliability

• Lead root cause investigations on complex integration failures using telemetry, RADIUS logs, controller logs, and packet captures.
• Reproduce hard-to-isolate issues in lab environments and ship definitive fixes not workarounds.
• Instrument integrations for meaningful observability: auth failure rates, fallback triggers, API error patterns, and latency outliers.
• Design integrations to fail gracefully define failure modes and recovery paths before they surface in production.

Documentation and Specifications

• Own the technical documentation layer for integrations: architecture guides, API reference docs, supported configuration matrices, and troubleshooting runbooks.
• Write specifications that engineers can implement directly and support teams can execute from complete, precise technical references, not high-level outlines.
• Establish documentation standards across the integration engineering team; review and hold others to those standards.
• Convert complex integration knowledge into repeatable playbooks that reduce escalations and onboarding time.

Platform Reliability and Integration Quality

• Define requirements that improve reliability, observability, and operational efficiency across OEM integrations.
• Partner with Engineering and SRE to implement guardrails, fallback designs, and monitoring for real-world network environments.
• Design experiments lab simulations, staged rollouts to reduce risk before production deployment.

Cross-Functional Leadership

• Serve as the technical escalation point for Support and NOC on integration issues diagnose, document, and resolve definitively.
• Partner with Engineering on architecture decisions, design reviews, and implementation guidance.
• Work with OEM vendors, Customer Success, Implementation, and Sales on supported configurations, integration scope, and known limitations.
• Train internal teams on new integrations, platform updates, and configuration changes.

Security and Compliance

• Apply security-by-design principles throughout the integration lifecycle authentication, authorization, data handling, and transport security.
• Ensure integrations meet security, privacy, and operational reliability standards.
• Partner with Security and SRE teams to support monitoring, incident response, and large-scale operations.

Qualifications:

• 8 years of experience in integration engineering, network engineering, or infrastructure engineering with clear progression to staff or principal-level scope.
• Deep expertise in networking technologies: RADIUS / 802.1X / EAP authentication flows, controller-based Wi-Fi architectures (cloud and on-prem), VLANs, SSIDs, and captive portal systems.
• Proven track record building and owning integrations against vendor REST APIs, cloud controllers, or network management platforms.
• Strong coding ability in Python, Bash, or equivalent writing automation, test tooling, and integration code that other engineers maintain.
• Expert-level debugging across logs, packet captures, and telemetry data.
• Demonstrated ability to produce high-quality technical documentation: architecture guides, runbooks, and specs as core engineering outputs.
• Hands-on experience with at least one of the following: RADIUS integrations, network device APIs or cloud controllers, managed Wi-Fi or hospitality networking environments.