IT Manager

Must currently reside in Pacific or Mountain time zones.

Description:
Out client is a leading national provider of innovative workers’ compensation solutions for employers, third-party administrators, insurance companies, and government agencies. Our commitment to technology and human capital investment drives our ability to deliver cutting-edge, integrated solutions. Join our dynamic and supportive team, where career growth and advancement opportunities are abundant.

About the Role:
We’re seeking a dynamic and experienced IT Manager to lead our team and drive the strategic direction of our endpoint management and infrastructure. You’ll play a crucial role in ensuring the stability, security, and performance of our systems while mentoring and developing a high-performing team. This role blends technical expertise with leadership skills, offering the opportunity to make a significant impact on our organization.

Responsibilities:

• Team Leadership & Mentorship: Lead, mentor, and coach a team of IT professionals, fostering a positive and productive work environment. Provide guidance on professional development and career growth.
• Technical Leadership & Hands-on Contribution: Provide technical leadership in the management and optimization of our endpoint environment. While leading the team, this role will also require a hands-on approach to complex technical challenges.
• Strategic Communication: Effectively communicate technical updates, challenges, and strategic initiatives to IT management and other stakeholders.
• Project Management: Oversee and manage IT projects, ensuring they are delivered on time and within budget.
• Collaboration & Problem Solving: Collaborate with other teams to identify and resolve technical issues, contributing to a seamless and efficient IT operation.
• Proactive System Management: Proactively identify opportunities for improvement in our systems and processes, ensuring optimal performance and security.

Required Qualifications:

• Proven experience leading and mentoring a technical team.
• Deep technical expertise in managing System Center Configuration Manager (SCCM/MECM).
• Deep technical expertise in managing Microsoft Intune.
• Demonstrated project management experience.
• Hands-on experience troubleshooting server and end-user device issues.
• Strong problem-solving skills and the ability to analyze complex technical issues.
• Excellent communication and interpersonal skills.
• Ability to adapt to changing priorities and manage multiple projects simultaneously.

Preferred Qualifications:

• Experience with Microsoft SQL Server management.
• Proficiency in scripting (PowerShell, SQL, KQL).
• Experience with Azure Automation.
• Strong PowerShell scripting skills.
• Experience with System Center Virtual Machine Manager.
• Knowledge of Windows Server and Windows 11 best practices for security and performance.
• Familiarity with Microsoft’s Zero Trust or Tiered Security Model.
• Bachelor’s degree, Microsoft certifications, or equivalent relevant work experience.